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2006-AV-HQ-0014D

Subject: 2015 BD-HTS repeats endless reboot

Applicable Model List: HT-J4xxx, HT-J5xxx, HT-J4xxx, HT-JM5xx

SVC Information:

[ Symptom ] - When turns on a BD-HTS, it will repeat endless rebooting

[ Cause ] - It seems that an unexpected happened during the communication with servers and further detailed is under investigation

How to make and use an IR JIG to Reset BD-HTS - 2020/07/14

• Some Samsung Y2015 BDP/HTS products are stuck at reboot loop
• Samsung tech engineers world-wide worked together to find a better solution against this particular symptom
• Factory reset was found to be a good solution to fix the issue. But applying the factory reset to HTS was a so tricky that the service engineer needs to try a specific steps of manual operations more than 30~40 times
• This document provides a guide how a service engineer can make IR JIG
  and repair